What is a subscription?
A subscription is an auto-renewing monthly purchase.
How often does my subscription renew?
Your subscription is set to renew on a monthly recurring basis. This means you will see a charge on your card, every calendar month on the same day you originally signed up.
Can you give me an example of a monthly renewal?
Of course! If you started your subscription on September 8th, it will renew the following month on October 8th.
What happens if I signed up on the 31st?
If you signed up on the 31st of any month, your subscription will renew on the last day of each subsequent month. For example:
- If the following month has 30 days, it will renew on the 30th.
- If the following month has 31 days, it will renew on the 31st.
- If the following month is February (which has 28 or 29 days), it will renew on the 28th or 29th accordingly.
How can I check my next renewal date?
You can check your next renewal date by logging into your account and navigating to the "Current Plan" section at the top middle of the screen. Your renewal date will be clearly displayed near the name of your current plan.
What if I need further assistance with my subscription?
If you have any further questions or need assistance with your subscription, please contact our support team (support@notegoat.ai). They will be happy to help you with any questions or concerns you may have.